# Discord Server

{% embed url="<https://discord.gg/SMe5Szp7Gb>" %} <kbd><mark style="color:purple;">**CLICK  TO JOIN**<mark style="color:purple;"></kbd>
{% endembed %}

{% hint style="success" %}
**NOTE:** It is not mandatory to be on our server, but it is 100% recommendable, since you will get your <kbd><mark style="color:green;">**Buyer Role**<mark style="color:green;"></kbd> with just one verification, and that will also allow you to claim your [Setup License Key](https://hyperdevs-setups.gitbook.io/docs/setups/hyperlicense-system).
{% endhint %}

## SUPPORT

It is pretty common to need some help to edit or install your Setup, that's why we always give support to our clients.

All you need to get support is:

{% stepper %}
{% step %}

### <mark style="color:green;">Read the entire product documentation</mark>

You need to read the entire product documentation before to ask for support.
{% endstep %}

{% step %}

### <mark style="color:green;">Have your buyer role</mark>

You need to verify your account as buyer before to ask for support.
{% endstep %}

{% step %}

### <mark style="color:green;">Open a support ticket at our Discord Server</mark>

Go to the "Support" channel and just open a ticket. Easy as that!
{% endstep %}
{% endstepper %}

{% hint style="warning" %} <mark style="color:red;">**NOTE:**</mark> Tickets asking for help about something that it is already explained at the documentation, will not be answered. This is because we receive lot of messages daily, and we always try to answer quick in time, but sometimes questions are already explained at the product documentation. That's why to save time for the support team, we 've created this documentation site. Any question out of the documentation is always attended.
{% endhint %}